We decided to follow this method so as to not have them visit houses during the lockdown and expose themselves or the public to any risk of the illness.”Ī smart metering system that would allow for TNEB to register meter readings automatically could have prevented this situation. “We have had our staff coming in to work from various parts of the city passing through checkpoints. Palani Vel, Superintending Engineer said that the TNEB has attempted to ease the burden on the public and its staff through this move. If online payment is not an option, they may reach out to the corporation officials stationed at their zone for assistance. If a resident of the containment zone wishes to pay their electricity bill, they may do so online (as described above). Those living in Chennai’s 200+ containment streets have been advised to avoid stepping out. How can those living in containment zones pay the bill? Will power connections be snapped if dues are not cleared?Īuthorities from the TNEB say that since the beginning of the lockdown, no power connection has been cut even if payment could not be made due to the difficult circumstances faced by the people this consideration will continue until the lockdown is lifted. Here’s a quick guide to checking your meter reading: The bill amount is then calculated based on the actual consumption for the month. As a result of a representation made by industries to the EB, the EB has decided to allow commercial connection holders to self-report the meter readings to their respective Assistant Engineers by sending a photo of the reading. With businesses inoperational, many would be short of cash. Since most commercial establishments were shut due to the lockdown, their dues are likely to be much less than the amount paid in the previous billing cycle. The change in the billing method is applicable only to residential connection holders. The amount paid will be adjusted with the actual dues when the next billing cycle is completed.ĭoes this apply to both residential and commercial connection holders? After you have cleared the current dues, the website offers an option to pay in advance for the coming cycle. The online payment option can be activated by visiting the website of TNEB by following the steps listed here.Ĭan advance payment be made in order to avoid paying a huge amount in the next cycle? Those who are unable to pay online may visit the office, but they are advised to pursue this only as a last resort.Ĭan you set up online payment for EB now? The officials of TNEB have encouraged residents to avoid visiting their offices as much as possible and pay the dues online. How can electricity bills be paid during the lockdown? The revised bill will be added to the next billing cycle after deduction of subsidy for 100 united for each cycle. After the lockdown, the accurate meter readings for this billing cycle will be determined and the amount due will be adjusted with the payment that has already been made. The concession is only applicable during the lockdown. This is because the EB staff has been unable to calculate the meter readings since they cannot visit houses during the lockdown period.ĭoes this mean the remainder of the bill amount has been waived? Why is the bill amount due the same as the previous cycle?įor the billing cycle that falls during the lockdown, TNEB has decided to charge customers the same amount that they paid during the last cycle. If your bi-monthly electricity bill is much less than you anticipated during the lockdown, this is the reason and here’s what you need to know. In line with this, and also partly due to operational hurdles, the Tamil Nadu Electricity Board (TNEB) has decided to charge the same amount as in the previous billing cycle for the present cycle as well, and offer some relief to those running commercial operations. The pandemic has also put many in a financially precarious situation with job losses and pay cuts.Ĭentral and state and local governments have taken cognisance of the difficulties faced by the public to offer some concessions on dues such as loans, property tax dues, water tax dues and electricity bills. During this time, other than essential services, all other activities have been suspended. The rapid spread of the Coronavirus pandemic across the country has forced it into a lockdown that has lasted over a month now. Self-reporting of meter readings is one of the options for a category of consumers.
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